1971 casino's Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to the 1971 casino platform and governs the use of personal information collected when visiting the website, registering an account, conducting financial transactions, and using customer support. By using the site, you are considered to have accepted the terms of this Policy.

1971 casino places user privacy as its highest priority. Together with our Terms and Conditions, this Policy forms a complete framework that ensures your information is never misused or sent to third parties without authorisation.

The Information We Collect

When opening an account, conducting financial activity, or seeking support at 1971 casino, we collect various types of information. A category-by-category list is provided below:

2.1 Identity Information

• Full name and date of birth (for age verification — to confirm 21+)
• National ID or passport number (as part of the KYC process)
• Email address and mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile wallet number (used only to complete transactions)
• Deposit and withdrawal transaction history
• Account balance and bonus usage details

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Browsing behaviour on the site and session duration
• Cookie and local storage data

2.4 Communication Information

• Records of live chat and email correspondence
• Support request and complaint details

How We Collect Information

1971 casino collects information through various channels. The type of information received through each channel is explained transparently below:

3.1 Information Provided Directly

When you fill in a registration form, make a deposit or withdrawal, or contact customer support — you voluntarily provide information at that moment. This information is stored securely on our servers.

3.2 Automatically Collected Information

While visiting the site, technical information is automatically collected via cookies, web beacons, and similar technologies. This information is primarily used to improve site functionality and ensure security.

3.3 Information Received from Third Parties

For identity verification purposes, we may receive limited information from KYC service providers. Such third parties are required to follow privacy standards equivalent to our own.

Use and Purpose of Information

1971 casino uses collected information only for specific and legitimate purposes. Each purpose is clearly stated below:

4.1 Account Management

Personal information is used to create your account, verify age (21+), ensure login security, and keep account details up to date.

4.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is essential for ensuring a minimum ৳500 deposit and withdrawal and for maintaining transaction history.

4.3 Providing Customer Support

Your contact information and transaction history are used to provide 24/7 support via live chat and email. This helps us resolve issues quickly and effectively.

4.4 Fraud Prevention and Security

Technical information and transaction patterns are analysed to prevent illegal activities such as account hacking, identity fraud, and money laundering. Data storage with SSL encryption and secure servers is part of this process.

4.5 Responsible Gaming

Gaming behaviour is monitored under our Responsible Gaming policy. If signs of excessive gaming are observed in a user, relevant information is used to take preventive action.

4.6 Service Improvement

Browsing behaviour and feedback are analysed to improve game selection, the payment experience, and the overall user experience on the platform.

Information Sharing and Disclosure

1971 casino never sells your personal information or sends it to advertisers. However, in certain situations, limited information may be shared with third parties:

5.1 Service Provider Partners

Our trusted partners involved in payment processing, KYC verification, and technology infrastructure management may receive limited information. They may use this information only for the purpose of providing specific services and are required to follow our privacy standards.

5.2 Legal Obligations

Information may be disclosed where necessary to comply with applicable laws in Bangladesh or orders from competent authorities. Such disclosure is always limited to the minimum amount required.

5.3 Business Transfers

In the event of a change in business ownership, user information may be transferred; however, this Policy will remain in force and the new owner will be required to follow the same standards.

Data Retention Period

1971 casino does not retain any personal information longer than necessary. The retention period by data type is stated below:

7.1 Active Account Data

Identity and financial information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for legal and security purposes.

7.2 Transaction Records

Financial transaction history is retained for a set period in compliance with applicable law. These records are necessary for dispute resolution and legal compliance.

7.3 Analytics Data

Browsing behaviour and session data are stored in anonymous form for a limited period and are then automatically deleted.

Your Rights

As a 1971 casino user, you have the following rights over your own information. Contact us to exercise any of these rights:

8.1 Right to Access

You may request to know what information we hold about you. Information will be provided within a set timeframe based on a verified request.

8.2 Right to Correction

If any information is incorrect or incomplete, you may request a correction. Some information can also be updated directly through your login portal.

8.3 Right to Deletion

You may request deletion of your information by closing your account. However, certain information may need to be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In certain situations, you may request that the processing of your information be restricted. This request will be evaluated and appropriate action will be taken.

Data Security Measures

1971 casino uses industry-standard technology and processes to protect your information. Security is an ongoing process and we regularly review and improve our protection measures.

9.1 Technical Security

• All data transfers secured via SSL/TLS encryption
• Sensitive information stored on secure servers in encrypted form
• Regular security audits and vulnerability assessments
• Monitoring systems to detect unauthorised access

9.2 Organisational Security

• Access to data is limited to staff who need it
• Regular privacy training for staff
• Rapid response plan in the event of a data breach

9.3 User Responsibility

You also have a responsibility for the security of your account. Use a strong password, do not share your OTP with anyone, and log in from trusted devices. For more details, see the information on our About Us page.

Policy Updates and Contact

1971 casino may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will change, and users will be notified by registered email if the changes are significant.

10.1 Notice of Changes

If significant changes are made to the Policy, users will be informed at least 7 days before they take effect. Continued use of the site after the updated Policy is published will be taken as acceptance of the new policy.

10.2 Contact

For any privacy-related questions or requests, you can contact our support team. For more general questions, check our FAQ section — it has detailed answers to common queries.